We are Elrha, a force for change in the humanitarian community. The research and innovation we support equips the humanitarian community with the knowledge of what works, so people affected by crises get the right help when they need it most.
Our purpose is clear: to empower the humanitarian community to improve humanitarian response. We make this happen by supporting and championing the outcomes of robust research and proven innovations.
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A Guide to User-Centred Design Tools for Humanitarian Innovation
This User-centred Design Guide (UCD) created by Pivotal contains tools to deliver a service through UCD methodologies. As UCD is an iterative process, they can be reused and updated multiple times throughout the design and lifetime of a service. While this guide contains a selection of key tools and methodologies, this is not an exhaustive list, and there are many additional methods not included.
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