KnowledgePoint is an online Q&A forum offering free and fast expert advice to aid workers in the field. Anyone can post questions. Our network of 150+ technical experts aim to respond within 48 hours.
To save lives and alleviate suffering, humanitarian and development agencies need systems and tools to access the best technical expertise urgently. But, without common tools to share expertise, access to information can be fragmented both within and between agencies.
The capacity for agencies to learn, adapt and improve is reduced and the duplication of work is increased, limiting NGO effectiveness.
KnowledgePoint seeks to solve this problem by providing a common platform for information sharing within the humanitarian and development sector. Since the launch in 2012, it has gained more than 105,000 users in 183 countries, with India, Nigeria, Kenya, the UK and the US accessing the site most. It was used heavily by WHO specialists during 2014-15 West Africa Ebola crisis to share information with field staff in remote locations.
The platform attracts on average 4,000 page views per month and has gained a pool of more than 150 experts with extensive field experience and knowledge in wide ranging thematic areas, including Water, sanitation and hygiene (WASH), public health and shelter.
All enquiries and responses are publicly available. The system is simple, intuitive and accessible even in low-bandwidth field conditions. This diffusion grant will help to improve access of this vital tool for sharing and storing technical knowledge and increase its visibility with the humanitarian sector
With the help of the diffusion grant, over six months we aim to:
The platform gives fast and free technical advice to humanitarian workers and since its launch has gained over 80,000 users across 183 countries.View
KnowledgePoint is modernising in its user experience, data security and use of gaming technology, among other areas, over the next six-months.View
See how KnowledgePoint started.View
Learn more about this WASH project, and many others, in our Humanitarian WASH Innovation Catalogue
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