Shaping the future: Our strategy for research and innovation in humanitarian response.

A global organisation that finds solutions to complex humanitarian problems through research and innovation..
Our purpose is clear: we work in partnership with a global community of humanitarian actors, researchers and innovators to improve the quality of humanitarian action and deliver better outcomes for people affected by crises.
We empower the humanitarian community. Find out how we can support you...

How to maintain effective health service delivery in the face of crises, shocks and stressors has long been debated. Health systems which can do this – as well as learn from this experience and strengthen their services, structures and organisations – are labelled resilient. However, it is still unclear what builds and enables resilience, especially in the face of unprecedented global

This study found that an open culture of learning, sensitivity and commitment towards beneficiaries, and autonomous decision making are critical for meeting population needs. In addition, being historically present, providing services and interventions that are contextually relevant, builds trust with the community.

While this research was conducted within a specific health system, lessons may be widely useful to other systems dealing with a long-term humanitarian crisis.

This snapshot contains key messages, findings, implications for humanitarian policymakers and practitioners and recommendations for further research.

View Snapshot

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