Turkey and Syria earthquake: evidence-based innovations and guidance for acute crisis response.

We are Elrha, a force for change in the humanitarian community. The research and innovation we support equips the humanitarian community with the knowledge of what works, so people affected by crises get the right help when they need it most.
Our purpose is clear: to empower the humanitarian community to improve humanitarian response. We make this happen by supporting and championing the outcomes of robust research and proven innovations.
We empower the humanitarian community. Find out how we can support you...

As part of their grant from the HIF, Dalberg in partnership with IFRC, developed guidance for setting up Hotlines in humanitarian emergencies. The goal was to help standardise the process of setting up and managing hotlines that have become commonplace in emergency response as a tool to communicate with communities.

Hotline in a Box is a set of tools, case studies, and tip cards, that will help you assess, set up, and manage different types of channels to communicate with communities during humanitarian crises.

These tools can be used to ease the process of setting up your own channels for communication, and will improve the quality of your communication with communities. They can be adapted to suit the needs of your project and local context.

Download the toolkit here.


View Toolkit

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