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EXECUTIVE SUMMARY

PREP1 involves the gathering of user requirements for the development of an open access social media analysis tool (SMAT). This project involves identifying and validating user requirements and developing an initial design and functionality of the software. This will be accomplished by conducting (virtual) semi-structure interviews, a small-scale online survey and an online validation workshop and prioritisation survey with Red Cross Red Crescent (RCRC) actors and consultants operating within the humanitarian sector providing expertise on social media.

The primary output of the study will be a report revealing the user requirements and an initial design of PREP1 validated by end users. Filling this gap is crucial to supporting humanitarian organisations in their efforts to use social media for preparedness and disaster risk reduction purposes.

The present report, Deliverable 3: User Requirements & Software Design, provides a summary of the key findings relating to the domain and technical requirements, and outlines the core features of the proposed tool.

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