To bring greater efficiency and effectiveness to the provision of expert support in humanitarian response by enabling cross-organisational collaboration, and local partners’ and beneficiaries’ participation.
• Existing and future high demand for reliable and timely expertise in field operations from those who need critical, technical advice or information
• Duplication and inefficiency in having isolated support services
Developing and implementing shared processes and a supporting platform, allowing local stakeholders and international organisations to pool technical expertise, delivering and tracking life-saving information responses.
Increasing the range of expertise open to enquirers, raising peak direct support capacity during emergency response, improving links to and utilisation of existing knowledge bases, providing a range of data on enquiry levels and type.
Deliverables for this phase include:
The KnowledgePoint team reflect on what their journey so far, and what they aim to do with their HIF grantView
The new collaborative information service moves towards a stage where its members can quickly and easily exchange questions and answers on all issues relating to Water, Sanitation and Hygiene.View
The HIF KnowledgePoint project has been running for three months, and, as a result of our HIF grant, we have been able to increase dramatically the rate of progress towards collaborative knowledge-sharing for technical support. Here is a brief overview of progress so far…View
WASH sector professionals regularly hear stories of how particularly projects would have been so much better if only the key professionals driving the projects had had better information, if only they had collaborated or shared information with this or that organization.View
With a comprehensive specification for the KnowledgePoint platform in place, based on extensive stakeholder feedback, the HIF KnowledgePoint project has reached the six month mark. This update comes as they are about to embark on the build phase of the project.View
Their previous post reported on the completion of the final specification, Stage 3. KnowledgePoint have now moved on to the prototype software build, stage 4 out of 5 development stages.View
As their Invention Phase comes to an end, KnowledgePoint learn that they have been awarded a large HIF grant to continue their route forwardView
KnowledgePoint reflect on the challenges they have faced during the Invention Phase of their innovationView
Work on the KnowledgePoint platform has focussed recently on creating an improved experience for the user.View
Two main processes are taking place at the moment. Firstly, the KnowledgePoint partners are pursuing early implementation of KnowledgePoint within their own organisations, and secondly they are preparing for extensive piloting to learn more about real-life usage of the system.View
KnowledgePoint’s HIF project is split into two main phases: a development phase and an implementation phase. The current phase is the development phase, and the principle component of this is the piloting process.View
KnowledgePoint is now at the stage of adapting their platform and processes to support the pilot studies that are taking place.View
While much of KnowledgePoint's current focus is on supporting pilots of the KnowledgePoint system, in parallel they are opening up their question and answer service.View
There has been a good increase in activity on KnowledgePoint’s live site over the last few months, and some fantastic opportunities to share the project with more people have emerged.View
KnowledgePoint are sharing more on their project through a web presentation at 4:30pm GMT, Thursday 13 March 2014.View
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