This report summarises findings of the research undertaken as part of the R2HC-funded study Using Humanitarian Engineering in Refugee Humanitarian Interventions – Elrha
To improve the safety of refugees during the COVID-19 pandemic, humanitarian NGOs have instituted safety protocols to minimize the risk of infection spread during services to refugees. For those humanitarian NGOs, it is imperative to understand when protocols are not followed, what the possible barriers to adherence are, and how those barriers can be overcome. This study aimed to address these questions and provide guidance and recommendations for humanitarian stakeholders.
Through a collaboration between university researchers and humanitarian assistance providers, we collected data on refugees’ and staff’s adherence to safety protocols (social distancing, mask wearing, and hand hygiene measured as hand washing and using hand sanitizer) through interviews with NGO staff and non-participant observations during service provision. The NGOs operated in three countries (Lebanon, Jordan, and Turkey) and provided a variety of services to different refugee populations.
This research identified several key findings:
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