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People at risk of contracting Ebola need information to keep themselves and their families safe. Information they don’t understand will not help them. They need clear communication in plain, localised language, in a format they understand, and through channels they trust.

Localised communication materials developed as part of a unified risk communication and community engagement strategy endeavor to provide that information. To support these efforts, in February 2019 Translators without Borders (TWB) surveyed residents in Goma, North Kivu Province, on their language and information needs in the Ebola response.

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