We are Elrha, a force for change in the humanitarian community. The research and innovation we support equips the humanitarian community with the knowledge of what works, so people affected by crises get the right help when they need it most.
Our purpose is clear: to empower the humanitarian community to improve humanitarian response. We make this happen by supporting and championing the outcomes of robust research and proven innovations.
We empower the humanitarian community. Find out how we can support you...

Embracing new technology, the Red Cross Red Crescent beneficiary communications programme in Haiti aimed to to increase accountability to affected communities by creating an interactive communication platform using innovative SMS and Interactive Voice Response (IVR) technology in a humanitarian setting. This review looks at how these tools have been deployed, how effective they have been, and suggests some next steps for furthering their impact in the future, both in Haiti and around the world.

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