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Access to timely and accurate information is often very limited in areas where mines and other explosive remnants of war (ERW) pose hazards to the local population.

Challenge(s) the project will address:

  • Affected communities are not consistently informed about: the processes of MA, the activities undertaken by MA actors, and on the dangers of ERW;
  • Affected communities are often unware or uncertain of reporting structures, of the follow up on given reports and of the subsequent response. This constitutes a disincentive to report suspected hazards and to engage with MA actors.


Danish Demining Group (DDG) is therefore piloting a two-way communication web portal and parallel SMS service that will improve the information provision and exchange between the people living in the affected communities and the Mine Action (MA) actors assisting these communities.

By improving the flow of information, the objective is to empower people living in ERW affected communities to engage with the mine action organisations working in their area, and to enable them to know the hazards which are present in their community. The MA actors will, in turn, increase their dialogue with the affected communities. Ultimately, the increased information exchange will provide grounds for more efficient and effective mine action based on needs expressed by the communities.

DDG will develop and test a web portal, which shall function as a MA information hub hosting the following: a range of location-based information concerning MA activities and services; information regarding the various MA actors operating in the given area; information regarding accidents; and other relevant information. The information in the web portal will be available to the public.

However, to ensure that the information in the web portal surpasses the digital divide, the information will be passed on directly from the web portal to the communities through an existing network of community representatives that meet on a regular basis.

In countries where reporting is centralised around one coordinating body, the web portal would be able to absorb reports directly from the affected communities. In countries where reporting is decentralised, the web portal would function as a referral system.

The web portal primarily targets the affected communities and mine action actors. Secondarily, the web portal can create a link between MA and humanitarian and development organisations. Upon subscription, the SMS service targets the affected communities with information on the dangers of mines and ERW.

Messages of encouragement to report on suspected hazardous items and explanations of how to report should also be disseminated as a component of the system.

Added Value:

  • Relevant information on MA will be shared with affected communities in a formalised and consistent manner;
  • Affected communities are provided with an additional channel for engaging with the MA actors;
  • Increased trust between the affected communities and MA actors;
  • Enhanced feedback mechanism for communities to use regarding MA activities;
  • Other humanitarian and development actors will be able to access information on MA in their area of operation.


  • Providing a platform for information exchange between affected communities and those assisting these communities;
  • Development of risk education and SMS service
  • Analysis of the impact of this mechanism within a functioning MA environment.

Project Research

Case Study Information Management, Communication & Technology, Innovation Management, More than Just Luck

Linking communities to mine action: Innovating in active conflict

Article Information Management, Communication & Technology

Innovating in an ongoing armed conflict: the Mine Action applications (MApps) project in Ukraine

Evaluation Information Management, Communication & Technology

Evaluation Report: MApps Pilot Project, Ukraine

Latest Updates

System fully launched!

27 May 2016

The current blog will describe how the testing has gone with the web platform and some features of the promotion campaign.


Project featured in Humanitarian Exchange Magazine

21 Apr 2016

Karen Kisakeni Sørensen writes about this project in her article ‘Innovating in an ongoing armed conflict: the Mine Action applications (MApps) project in Ukraine’.


Knowledge saves lives

30 Mar 2016

In this blog, the focus is on the SMS system, which has now been tested and is ready for usage.


On the way to optimization

18 Jan 2016

In this blog we described how the project contributes to SES (Ukrainian State Emergency Service Regional Department in Mariupol city) workflow by providing SMS and web channels for receiving reports, and by allowing efficient feedback to reporters.


When the contingency planning comes into play…

24 Nov 2015

Access to timely and accurate information is often very limited in areas where mines and other explosive remnants of war (ERW) pose hazards to the local population.


Innovation in conflict-affected emergencies…

09 Nov 2015

In this blog we want to take one step back and give room to reflect a bit over how it is to implement a project like the MApps in an ongoing, armed conflict.


Adjusting to New Circumstance in Mine Contaminated Eastern Ukraine

16 Sept 2015

In this blog, we will share some stories of the project beneficiaries, mine/ERW affected people, which we have learned during our consultations with the beneficiaries. These stories will highlight why our innovation can add value in the current Ukrainian conflict.


Phase 1 of developing platforms

17 Jun 2015

In this blog we’ll be talking of personas, user stories and use cases. Sounds complicated? It really isn’t. Transformation from Personas to User Stories.


Survey Results

30 Apr 2015

In this blog we want to share key findings from the media- and information baseline assessment implemented with the assistance of our project partners CartONG and SimLab in Slovyansk district, Donetsk region.


UXO and the humanitarian impact

20 Mar 2015

In this blog we explain how we have changed the pilot location to Ukraine and the current emergency there, which is affecting thousands of lives.


Making Contamination Information Available for Affected Populations in Vietnam

12 May 2014

Danish Demining Group (DDG) is piloting a two-way communication web portal and parallel SMS service to improve and safeguard access and movements in areas contaminated by mine and other explosive hazards.


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